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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Petra Fist

Petra Fist

September 17, 2024

1  out of  5
rating by Petra Fist
"We would give zero to this agent and his office. After paying him for more than a decade, he refused to help us with a tiny claim. After waiting for him for days, he emailed saying that he legally cannot help because of " conflict of interest." What a bologna. An agent who wants to collect and refuses to help. If you need such an agent, go with him."
We responded:
"Petra, I’m sorry you feel that way. I did however, call your husband as requested but he did not answer. I also had claims call but they stated again, David did not answer. SF specifically states that I am not allowed to influence their decision’s, however I can help you communicate with claims to try to figure out where the differences are coming from. Feel free to call me directly as I have tried to reach out but continue to be unsuccessful. "
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thalia lewis

March 22, 2024

5  out of  5
rating by thalia lewis
"Very hardworking team that is always there to help when I call. Gives the best offers and coverage."
We responded:
"Thank you for taking the time to leave a review! We love our customers!"
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Tommy Taylor

March 21, 2024

5  out of  5
rating by Tommy Taylor
"Great experience with this agency. Very knowledgeable in life and health insurance."
We responded:
"It was a pleasure reviewing your policies & helping you find a solution that will help your family moving forward!"
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Yolanda Wilmer

December 16, 2023

5  out of  5
rating by Yolanda Wilmer
"The service was excellent and personal!"
We responded:
"Thank you for the kind words. We look forward to helping you with your insurance needs!"
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naveen kumar

July 9, 2023

5  out of  5
rating by naveen kumar
"I came with a out of state insurance and moved recently to the area. Michelle took care of all my insurance requirements very quickly."
We responded:
"Thank you for trusting us to help you switch over your car insurance & renters! We appreciate your business!"
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Classicly Spinning

April 27, 2023

5  out of  5
rating by Classicly Spinning
"What I say is give it away! Give your treasures to Jeff Gardiner and his faithful and capable team, Michelle, Jenn, Emily, and Mrs. V, and just like me you won't be sad, sorry, or disappointed with the pleasant, profitable, and committed service you'll get from them, with the caring smile to go with it. Great things are going on in Newark, DE starting at the office of Jeff Gardiner's State Farm,1352 Marrows Road Ste., 105. Call them with a smile and a need for insurance and you'll get what you deserve, a smile, a relief from stress, and that equals success!"
We responded:
"Terry, thank you for the amazing review! It is our pleasure to help you with your auto insurance & life insurance needs!"
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K Gill

March 28, 2023

5  out of  5
rating by K Gill
"Was pleasantly surprised when we called for a quote. Prices were the cheapest we could find. Staff are knowledgeable and willing to take the time to get the coverage we wanted and needed."
We responded:
"Thank you so much for taking the time to leave us a review! We look forward to working with you. Welcome to State Farm!"
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Robert King

July 7, 2022

5  out of  5
rating by Robert King
"Michelle was extremely helpful"
We responded:
"Thank you for the review!"
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D.Earle Squires

June 29, 2022

5  out of  5
rating by D.Earle Squires
"Michelle was great .She ignored my text and sent me a quote anyway which prompted me to call her and get quote for auto and home.saved ton of money.thank you for your excellent pleasant and professional help.don squires"
We responded:
"Thank you for giving us a chance! We appreciate you business! -Jeff"
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Crystal Boulanger

January 27, 2022

5  out of  5
rating by Crystal Boulanger
"My customer service representative Jen was awesome she got me a great price on my policy as well as being a wonderful person to conversate with. Jen definitely has people skills. She wasn't just doing her job but enjoying her job and that makes all the difference in my day! 10 out 10 would recommend her. Yay Jen!"
We responded:
"Crystal, thank you for taking the time to leave a review, it means a lot to us! Welcome to State Farm! -Jeff"
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Dick Dahn

October 1, 2021

5  out of  5
rating by Dick Dahn
"This week I began the process of replacing auto, home, and liability insurance. Anyone who has tried this can tell how complex and daunting a task it is. Unfortunately for all of Jennifer’s competitors she was the first person I talked to. I then tried three competitors, and my experience with her made everyone else look poor by comparison. I had several conversations with her this week. She was always friendly, helpful, and knowledgeable. If you are seeking a different insurer, give these guys a call. Oh, I almost forgot to mention, they were also the lowest cost saving me more than $2,000 over my previous carrier."
We responded:
"Dick, thank you for sharing your experience with us. We appreciate your business! -Jeff"
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Matt Harper

September 14, 2021

5  out of  5
rating by Matt Harper
"The Gecko wasn’t treating me the way I wanted to be treated. So I called State Farm, had a chance to speak with this wonderful woman named JEN. Now I’m set with the same coverage insurance at a cheaper price!"
We responded:
"Thanks for the great review Matt! Welcome to the office! -Jeff"
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Joann Walter

September 8, 2021

5  out of  5
rating by Joann Walter
"Excellent customer service skills. Michelle was a pleasure to deal with and she was able to save me $100 per month on my auto insurance. it's nice to be back with State Farm whom I grew up with and used most of my life - switched to my husband's carrier after I no longer had a company car. Looking forward to a long {and prosperous} relationship!"
We responded:
"Welcome back Joann! I’m glad you had a great experience! I agree, Michelle is amazing! -Jeff"
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Charles Brown

September 2, 2021

5  out of  5
rating by Charles Brown
"The agents are the best. One of them lives around the corner from me so I am kind of partial. LOL. The girls in the office are outstanding . I have been a few days early or a couple weeks late with changing jobs and going from getting paid every week to every two weeks. These people work with me no matter what the issue is. They are absolutely the best"
We responded:
"Thanks Charles! We appreciate your business! -Jeff, Jen & Michelle"
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Amr El Ellae

August 19, 2021

1  out of  5
rating by Amr El Ellae
"i cancelled my insurance with them almost 3 month ago until now i cant take my refund money back"
We responded:
"Mr. El Ellae, thank you for your feedback. I'm glad we were able to help you resolve this issue & get the refund check expedited since we last spoke. Thank you for working with us. -Jeff Gardiner"
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Lynn Ferry (LF)

July 22, 2021

5  out of  5
rating by Lynn Ferry (LF)
"Called Jeff Gardiner’s State Farm- needed a quote for my auto insurance. I was expecting a lengthy process. Jennifer answered the phone- very upbeat, knowledgeable, professional and sense of humor too. Short of it, gave me a quote in minutes, signed the contract and done. Exceptional customer service. Very satisfied with the price and impressed with the coverage. I highly recommend this team!"
We responded:
"Lynn, thank you for taking the time to write such a nice review! I have an amazing team & am glad you had a positive experience. Thanks for your business! - Jeff"
Profile photo of Robert Doúgherty (Rob)

Robert Doúgherty (Rob)

July 21, 2021

5  out of  5
rating by Robert Doúgherty (Rob)
"Very personal and professional it was a pleasure"
We responded:
"Thank you for the review Robert. We appreciate your business! - Jeff"
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Danielle Waters

July 13, 2021

5  out of  5
rating by Danielle Waters
"I have worked with this office on and off for several years and Jennifer had ALWAYS been a pleasure to work with. Not only does she work hard to give me the best rates possible, she’s fun to talk to. I regret ever going with another company and am glad to be back with State Farm!"
We responded:
"Thanks for the review Danielle! Jen is a huge asset to our team and we’re lucky to have her! -Jeff"
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Lisa Thompkins

June 25, 2021

5  out of  5
rating by Lisa Thompkins
"Michelle was such a pleasure and joy to do business with, she is truly a great asset to your company. She entertained every question with such expertise, skill, as well as knowledge and was so patient. I love her personality, she was like a dear friend. Michelle has very good people skills, which is such a refreshing attribute, particularly in the business arena. Kudos to you, young lady!!!!!! Thank you so very, very much!!!!!!! Sincerely, Lisa A. Dickens"
We responded:
"Hey Lisa, thanks for sharing your experience! We appreciate your business! I agree, Michelle is a great asset. - Jeff"
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jon sargeant

June 2, 2021

5  out of  5
rating by jon sargeant
"I dealt with Michelle Walter and she was fantastic. She was able to lower my car insurance premium and get me another discount on renters insurance. She was very professional and very knowledgable and the agency is lucky to have her there."
We responded:
"Jon, thanks for the kind words. Michelle is a huge asset to our agency. Thank you for your business! -Jeff"
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Tamika Harris

May 26, 2021

5  out of  5
rating by Tamika Harris
"Jen was very pleasant and helpful and made everything so easy for me."
We responded:
"Thanks for taking the time to leave a review Tamika. We really appreciate it! -Jeff"
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Peter Rouvas

May 14, 2021

5  out of  5
rating by Peter Rouvas
"Jennifer at Jeff Gardiner - State Farm was great to work with while booking my policy. She was professional, informative and very pleasant. I was very impressed with the savings I received with Jeff Gardiner - State Farm."
We responded:
"Peter, thank you for the great review. I am glad you had a great experience! Jen is amazing! Welcome to our agency. -Jeff"
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Franchon Roberts Dickinson

April 23, 2021

5  out of  5
rating by Franchon Roberts Dickinson
"Jenn was very professional and friendly. Made changing providers a painless pleasure. Saved over $100/month!"
We responded:
"That’s outstanding! Thanks for the review & your business! -Jeff"
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Shriram Narayanan

April 5, 2021

5  out of  5
rating by Shriram Narayanan
"Michelle & Jan have been amazing - they ensured customers get the right and fair discounts exploring all possible ways. Looking forward to greater partnership. Thank you."
We responded:
"Thank you for the kind words. We appreciate your business! -Jeff"
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garyl egberts

April 5, 2021

5  out of  5
rating by garyl egberts
"Thank You Jen, You made this very easy"
We responded:
"Happy to hear about your experience with Jen. Thanks for sharing! -Jeff"